“I just wanted to send you an e-mail to tell you how much I appreciate the quality of your product and the excellent customer service you provide. I am writing in regards to the Tiffany & Co. project we just completed in Boston. After some changes in the delivery dates and numerous calls back and forth, you got the glass delivered to me on time and in good condition. You handled it all in a very professional manner and with a good attitude. It is greatly appreciated. The quality of the glass was some of the best I've seen. The glass was very clear with minimum visual distortion. The edge work was second to none. With the high end retail industry that I work in quality is the most important thing and you guys nailed it. Thank you very much for making my job easier.”